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Privacy Policy

Last updated: June 1, 2026

StraightBid LLC ("StraightBid," "we," "us," or "our") operates the StraightBid platform at getstraightbid.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Account information

When you create an account, we collect your email address and password (stored securely via Supabase Auth). If you set up your company profile, we also collect your company name, phone number, email, and website.

Proposal content

We store the proposals you create, which may include customer names, email addresses, phone numbers, physical addresses, project descriptions, and dollar amounts. This information is entered by you and is used solely to provide the Service.

Billing information

If you subscribe to a paid plan, your payment is processed by Stripe. StraightBid does not store your credit card number. We store your Stripe customer ID and subscription status to manage your account.

Usage data

We collect basic usage information such as when proposals are created, sent, viewed, and signed. This helps us provide features like automated follow-up reminders and proposal status tracking.

Uploaded files

If you upload a company logo, we store it as part of your branding settings to include in proposals and invoices.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service
  • Send proposal and invoice emails on your behalf to your customers
  • Send automated follow-up reminder emails (Pro plan)
  • Manage your subscription and process payments
  • Send transactional emails (account confirmation, password reset)
  • Respond to support requests
  • Detect and prevent fraud or abuse

We do not sell your personal information or your customers' information to third parties.

3. Third-Party Services

StraightBid uses the following third-party services to operate:

  • Supabase — database and authentication. Your data is stored in Supabase's infrastructure.
  • Stripe — payment processing. Stripe's privacy policy governs their handling of payment data.
  • Resend — transactional email delivery. Proposal and reminder emails are sent through Resend.
  • Vercel — application hosting and deployment.

Each of these providers has their own privacy policy and data handling practices. We have agreements with each to process data only as directed.

4. Your Customers' Data

When you enter customer information into StraightBid to create proposals, you are the data controller for that information. We process it on your behalf solely to provide the Service. We do not contact your customers for any purpose other than delivering proposals and invoices you initiate through the platform.

5. Data Retention

We retain your account data and proposals as long as your account is active. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal or financial compliance purposes. Deleted proposals are soft-deleted for 30 days (recoverable) before permanent deletion.

6. Security

We use industry-standard security practices including encrypted connections (HTTPS), secure password hashing, and row-level security on our database. No system is 100% secure, and we cannot guarantee absolute security of your data.

7. Your Rights

You may at any time:

  • Access, update, or correct your account information via the Settings page
  • Export your proposals as PDFs
  • Request deletion of your account and data by emailing us
  • Opt out of non-transactional emails

If you are located in the EU or California, you may have additional rights under GDPR or CCPA. Contact us to exercise those rights.

8. Cookies

StraightBid uses cookies and browser storage solely to maintain your login session and remember your preferences. We do not use third-party advertising cookies or tracking pixels.

9. Children's Privacy

StraightBid is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by email or in-app notice at least 14 days before material changes take effect. Continued use of the Service after changes constitutes acceptance of the updated Policy.

11. Contact

Questions or requests regarding your privacy? Email us at [email protected].

StraightBid LLC · Georgia, United States

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